Articles for DMXking eDMX4
Frequently Asked Questions (FAQ)
The DMXking devices always listen for both ArtNet and sACN/E1.31 data. Both protocols are perfectly fine to use, sACN is newer with advanced features like priority. ArtNet on the other hand has a discovery mode that is handy where you can scan the network to see what devices are available. ArtNet is also using broadcast where sACN is using multicast by default, however both protocols can use Unicast.
Try to disable WiFi (temporarily) and then restart the Config Utility. Sometimes the mac gets confused on which network interface to broadcast the discovery packets (that are used to find the devices on the network). Then you can configure the IP settings and complete the configuration. Once you have the IP settings completed you can re-enable WiFi.